The ALC Difference

A reputation built on 50 years of transportation management and customer service has given ALC the foundation to develop a transportation program that allows healthcare organizations to focus on what they do best - providing healthcare services, all while reducing costs and continuing to provide high quality transportation benefits to their members.

Experience the difference for yourself.

There is a Better (Proven) Way

ALC's Turnkey Transportation Program offers a cost effective solution designed to help you off-load the time and resource commitments of administrating your current member transportation benefits, or add transportation benefits, without incurring additional costs, and in most cases reducing your existing costs.

Fewer Complaints

ALC has fewer complaints than anyone in our industry. Period. With a documented 96% on time performance record and an average of 0.29 complaints per 1,000 trips, an ALC partnership assures complaints will decrease over time.

Happy, Healthier Members

When high-quality, reliable transportation is provided by a healthcare organization, the overall cost of healthcare can be reduced because members are able to better access the healthcare services that keep them well, including regular visits to their physician for check-ups, vaccines and other preventive care. It's a win-win solution for healthcare organizations and their members.


"…a strong case can be made that improved access to NEMT for transportation-disadvantaged persons is cost-effective in terms of better healthcare. In some cases, this cost-effectiveness translates directly into decreases in healthcare costs that exceed the added transportation costs."

TCRP Document 29 (Project B-27):
Cost Benefit Analysis of Providing Non-Emergency Medical Transportation
Prepared for Transportation Research Board of the National Academies

Member Encounter Analytics

ALC can help healthcare organizations better manage and budget their transportation benefit by providing real-time updates on the number of trips provided month-to-date. These reports can be provided on a daily, weekly or even monthly basis depending on the organization's specific needs. ALC can also work with the healthcare agency to determine a schedule of services that meet budgetary requirements and trip quotas, while providing a high-level of customer service.

We Deliver a Worry-Free Transition

Your project is assigned a transition manager to ensure that the program is implemented as smoothly as possible. As a result, ALC is able to provide quick and easy implementation, robust reporting with measurable results and all within the first 30-days. 

Preferred Transportation Provider Network

Local community based resources, under one technology umbrella

ALC's program offers you the flexibility to transport any qualifying member requiring non-emergency medical transportation, whether they require ambulatory, wheelchair, or gurney service. ALC accomplishes this by "right sizing the vehicle". Partnering with certified local for-hire transportation service providers, ALC ensures that the appropriate vehicle is provided to meet the needs of the organization and its members, whether it is a sedan, wheelchair accessible van, litter van or ambulance. Learn More

Don't just take our word for it...ask our customers!

Why Work with ALC?
  • Proven - less hassle, higher customer satisfaction, and a cost-effective solution - our model works.
  • Seamless transition - worry-free.
  • Exceptional follow through (we do what we say we're going to do!)